No-shows and unbooked play
Tee times that are never played and rounds that were never booked rarely show up in a club's systems. How they can become visible, and what the club should keep in mind.
TeeGuard · · 4 min read
A club's booking system knows who has booked. It does not know who actually went out. The difference rarely shows, but it affects both revenue and members' chances of getting a tee time.
No-shows
A booked time that nobody plays blocks a start someone else would have wanted. Without a record of which groups actually tee off, there is no way to see how often it happens, or to fill the time while there is still a chance.
Unbooked play and more players than booked
Sometimes a group goes out without a booking, or with more players than the booking says. It is rarely meant badly, but it takes up space on the course and never reaches the till.
How TeeGuard sees it
Using the sensor at the first tee, TeeGuard counts how many people go out in each group, and when. If the club connects its booking system, TeeGuard compares clothing colours and times with the booking to work out which group has passed. That shows a booked start that never went out, so the time can be filled, and groups that are not in the booking or have more players than booked.
What the club should keep in mind
- Linking the booking to the sensors means the passages are tied to the booking. That belongs in the club's balancing test and in the information to players.
- The sensor cannot tell who anyone is. The comparison is based on times and clothing colours, not on faces.
- Treat a deviation as a reason to talk to the group, not as evidence against an individual player.
How the data is handled, what is kept and for how long, is on the privacy page.
